Legacy Communication Platforms
Older platforms, particularly PBX systems from the likes of Cisco and Avaya, provide telephony services for locations that employees no longer visit. Often, as part of a transformation project, these same employees have moved to the cloud. In many cases, organizations continue to pay twice, licensing devices and users on older platforms whilst also paying an equivalent fee for the same services on a cloud platform.
Are users, devices, and services configured and in use? ▪ Can existing support and contracts be terminated early? ▪
ACTION: Migration projects should be accelerated, and older platforms decommissioned.
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