UC COST ANALYTICS
Sample dashboard scenarios
Ingest historical and live usage data (call records) to discover key UC assets, including numbering. Incorporate business logic and cost elements to create cost analytics and categorize by location into used and unused assets, identifying cost reduction opportunities.
Discovery and cost analysis with business logic
Visualize information in easy-to-understand dashboards, highlighting key information, trends, and points of note. Utilize various chart types (pie, column/bar, line/area, scatter, geo-map, heat-map, chord, funnel, gauge), color palettes, and tables (for detailed information).
Business dashboards highlighting key information
Collect, process, and consolidate data at scale from a variety of sources, along with business logic, to present information on dashboards and reports, for review and then action:
Single view, multi-vendor, data center and cloud
Major cloud platforms – Microsoft, Webex, Zoom, Genesys ▪ Major PBX on premise systems including Cisco and Avaya ▪ Infrastructure – SBCs (Audiocodes, Oracle, Ribbon, Metaswitch) ▪ Ancillary data from file input, SQL data sources, log files ▪
Start at the dashboard’s top level, then filter and drill into an office, department, or specific user to access more detail. Access top level charts and summaries, down to individual usage records.
Drill down reporting to get to the detail
Load historical usage data (from call records) into the platform to provide immediate information, presented on dashboards. Live information can be collected from various systems, as it happens , providing up-to-date information and insight into trends and patterns.
Historical data coupled with live trending information
Introduce automation to ensure the accurate and timely provisioning of new UC elements without over-provisioning or creating excess capacity or licensing, including accurate number inventory information.
Automation for accurate and speedy provisioning
Tune existing dashboards and reports with complete flexibility to suit specific business requirements from within the application, and create new dashboards and reports for specific needs.
Flexibility to adapt to your business requirements
Build and schedule reports for regular distribution and review. Formats – Excel, PDF, JSON ▪ Distribution – Email, SFTP, download (in application) ▪
Scheduled reporting to keep informed
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