Fixing business problems
Collaboration tools generate vast amounts of data across multiple systems. Businesses need to extract, analyze, and understand this data in an efficient manner from a single solution. VOSS enables you to do this through your collaboration transformation lifecycle. Ingesting data based on big data principles through VOSS log analytics gives the visibility required for all your collaboration tools across your environment.
Some problems our customers benefit from:
Missed calls at a user, hunt group and site level = missed revenue opportunities ▪ Ad-hoc and scheduled reports to stakeholders in the business and with customers ▪ Deeper insight into employee productivity and employee experience ▪ A single pane of glass across your entire estate ▪ Proactive alerting on quality issues across the business with custom configuration of alarm thresholds ▪ Adoption and consumption data ▪ Multi-tenancy access ▪
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