PCA Replacement | Solution sheet

ADVANTAGES VOSS vs. Cisco PCA

Features

Cisco PCA

VOSS

Customizable reports and dashboards Several chart types such as line, bar, table, and scorecard are supported. CDR and CMR reports Rich call quality and analysis dashboards that identify service issues and with integration with VOSS Automate provides additional contextual information. System performance centric data visualization Understand and visualize the capacity and system performance to proactively identify and trends and rectify any issues. Integrate with VOSS data See performance management data alongside UC automation data to unlock additional context (such as customer or site). Scheduled reporting Export data at a widget or dashboard level or schedule reports to be produced. Customizable dashboard designs Fully customizable interface enabling a user to design and organize the data to their requirements.

TD Bank

Bank of Americ

Trunk status See the calls and trunk status for the cluster.

Multi-vendor reports One tool across multiple vendors and technologies. UC application onboarding When adding UC apps and customers to VOSS Automate the assets will be added to VOSS, the UC apps will be set up, and the devices will be monitored as soon the first device is built.

Powered by