GETTING STARTED
Be aware of cost drivers
A failing project - one that exceeds its timeline or budget - introduces significant risks and diverts critical skilled staff to salvage the user experience. This often results in prolonged timelines, slower user adoption, and delayed realization of migration benefits. Watch out for: Ongoing demand for skilled staff beyond the design stage ▪ Data sourcing delays, missing information, or inconsistencies ▪ Over reliance on manual PowerShell scripts for configuration ▪ Rushed testing leading to issues during live migration ▪ Large-scale cutovers introducing unnecessary risk ▪ Limited involvement from site or departmental managers ▪ Insufficient security controls and lack of access traceability in Teams ▪ Extended change freeze windows (over a week) ▪
Control the end result Don’t stop once you’ve deployed Microsoft Teams Phone. After go- live, you need the right toolset to manage, administer, and measure service performance against agreed SLAs. Microsoft 365 provides functional native portals and tools, but in large complex environments, you'll need enterprise-grade tooling that can scale with your domain and operational requirements.
Top tip
Choose a comprehensive
management toolset designed for enterprise grade solutions that covers the full lifecycle, from onboarding, administration, performance management, and reporting.
Top tip
Design a suitable migration process and schedule each batch with the site owner.
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