1. Foreword
Microsoft has always promoted and developed the power of the “bundle”. Microsoft 365 brings together a multitude of tools, and in combining these tools into a “suite”, the results truly become more than the sum of its parts. Within Microsoft 365, Microsoft Teams acts as a hub to integrate and allow users to better access the full power of the suite. If your organization includes some of the 270 million monthly active users of Microsoft Teams, adding voice to your current Microsoft Teams deployment is likely to provide user experience and financial benefits. However, larger organizations typically face several challenges when attempting to leverage the benefits of Microsoft Teams as their primary voice solution:
1
Legacy voice platforms can be difficult to decode
Your legacy voice platforms likely developed over time and may involve components from different vendors. Understanding and extracting current configurations can be difficult and time consuming.
2
Skill shortages
Without the right tools, your IT staff will be required to create and execute complicated, and error prone PowerShell scripts to migrate users to Microsoft Teams voice. With manual scripts, it is difficult to rollback should any problems occur. Finding experts with experience in the nuances of large migrations can be difficult.
Powered by FlippingBook