The path to successful voice integration with Microsoft Teams Phone
What is Microsoft Teams Phone?
By embracing Microsoft Teams Phone, enterprises can:
In this eBook, we’ll explore how to add Voice capabilities to Microsoft Teams, enabling you to make and receive external telephone calls in your Teams client. This feature, often referred to as voice, is also known in the industry as enterprise voice, PSTN (Public Switched Telephone Network), calling, or telephony. We’ll guide you through the essentials of integrating voice with Teams, unlocking a seamless, UC experience.
With careful planning and the right tools, Teams voice migration becomes a growth catalyst — supporting agile working, enhancing customer engagement, and driving innovation. Are you ready to complete your Teams transformation? Let’s get started. Reduce costs: Eliminate legacy hardware, reduce management overhead, and optimize licensing. ▪ Gain insights: Leverage analytics to monitor call quality, user experience, and operational performance. ▪ Unify communication: Replace siloed phone systems with a single platform for chat, meetings, and voice calls. ▪ Enhance productivity: Enable employees to collaborate from anywhere using one integrated solution. ▪
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