What are the core principles of VOSS FSO?
Deliver a dynamic single viewpoint across the whole UC network ▪ Analyze and improve user experience and adoption ▪ Track and measure service availability against agreed SLAs ▪ Significantly reduce time to identify and resolve problems ▪ Provide business analytics and information for action ▪ Reduce complexity, cost of ownership, and demand on resources ▪
What challenges does VOSS FSO address?
Tool sprawl – different teams using a multitude of different tools ▪ Diversity and complexity – multi-vendor, multi-component solutions ▪ Globalization – exposing the need for local monitoring for local issue resolution ▪ Reliance – critical IT systems raising the priority and visibility to get this right ▪ Move to the cloud – putting major parts of the solution seemingly ‘out-of-reach’ ▪
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