FEATURE DESCRIPTION
VOSS Full Stack Observability
Collect, process, and consolidate data at scale from a variety of sources, on- premises and in the cloud, along with business logic, to present information on dashboards and reports, over user-selectable time periods, for review and action:
Major cloud platforms – Microsoft, Webex, Genesys ▪ Major PBX on-premises systems - including Cisco and Avaya ▪ Infrastructure - SBCs including AudioCodes, Oracle and Ribbon ▪ Critical Servers – running key applications ▪
Flexible data acquisition from a range of UC components
Ancillary data from file input, SQL data sources, log files.
Use various probes to monitor and check the health of critical UC components, such as collecting performance data from infrastructure devices, meeting rooms, and critical servers hosting applications.
Track the status and health of critical UC components
Collect information from key components in corporate networks, alerting on packet discard, bitrate, and QoS configuration issues, to assist in identifying and resolving issues early with UC traffic. Drill down into individual sites and specific problem areas. Use synthetic automated testing to proactively monitor cloud applications, including Microsoft 365 and Teams, simulating user experience, and reporting back on dashboards. Tests illustrate hop by hop paths, latency, jitter, and packet loss, providing visibility into pathways across the Internet and into cloud applications. Create automated processes, ranging from alerting, collecting additional data, and performing troubleshooting, to taking steps to resolve an issue automatically. Once an issue is identified or a known data pattern is flagged, initiate automated remedial action to resolve the issue swiftly.
Measure site by site network performance in response to sensitive voice and video traffic
Proactively monitor cloud applications and resources
Fast track and automate the resolution of issues
Use defined roles and permissions to control access to dashboards and features, aligning access to specific administrator personas.
Control access
Delivered as a subscription service by VOSS (VOSS Cloud) ▪ Available for deployment in data center or private cloud ▪
Flexible deployment options
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