VOSS UC AUTOMATION
Single point of management
VOSS UC Automation provides a unified point of control for fast, secure management of your Cisco collaboration environment, including users, devices, calling settings (numbers, dial plans), video, meeting rooms, and supporting components such as SBCs. It is accessible via an intuitive web portal, bulk operation loaders, or through your existing IT systems using the VOSS API. Access controls, branding, data visibility, and presentation are fully configurable to match different roles and levels of administrators, IT staff, and business users. The platform supports multi-tenant management, allowing multiple customers to be controlled from a single interface with flexible hierarchical permissions. Multi-step workflows enable service desk teams to administer services without advanced technical skills, while automation underpins every workflow, orchestrating processes across multiple underlying components for maximum efficiency and flexibility. On demand self-service Modern enterprises are increasingly empowering users and departmental managers to self-manage collaboration services. VOSS UC Automation supports end-user self-service requests - from ordering new services to updating or changing existing ones - through a centralized portal. Integrated with billing and charging (via VOSS NBI) and near real-time updates, the system ensures accurate, up-to-date charge reporting while giving users direct control over the services they consume.
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