VOSS FOR WEBEX TEAMS
Technical Details
VOSS is designed to operate in large, complex enterprise environments where performance working at scale, robustness, multi-tenancy, and concurrent access are important requirements. Multi-node architecture cross data center, no single point of failure • Multi-threading of requests - fast / parallel processing of requests • Full backup and recovery capabilities • Warning and security notices / banners presented at login • Alarming, reporting into assurance platforms / NOC (SNMP, Syslog) • Complete transaction logging for traceability and audit purposes • Detailed logging and diagnostic tools • Flexibility to manage a wide variety of clients with Webex allowing a choice of client suited to a user’s needs. Support for Cisco and Avaya IP phones and soft clients, analog devices, Webex Teams clients, third party SIP devices. Clients can be freely mixed and matched depending on user needs irrespective of their location and can communicate using internal extension dialing. This simplifies the deployment alongside an existing telephony estate.
Industrialization
Choice of clients to meet user needs
Fast user provisioning through VOSS quick add subscriber workflow.
Single view and inventory of E164 and internal numbers. Allocation of numbers as part of service provision for users. Number cooling for an amount of time – leavers from an organization. Cisco Webex can be extended to integrate with existing telephony systems (Microsoft, Legacy Cisco, Avaya) in a hybrid configuration – with dial plan management coordinated across systems, providing seamless dialing between any client, number management, call controls and call routing. Where changes are made and these result in a billable change, these are reported dynamically and automatically northbound into a suitable billing platform for timely and accurate raising of charges. This capability requires the VOSS NBI Module (optional). Included with the VOSS platform is a reporting feed (SDE) for the combined estate that can be consumed by higher level reporting systems.
Number management
Multi-vendor management
Billing and reporting
Broad range of dashboards and reports covering: License consumption vs. inventory ▪ Active users, teams, workspaces ▪ Call behavior, call quality ▪ Guest activity ▪ Device usage ▪ Service status and health ▪ Resource utilization (memory, disk, CPU) ▪ Active connections (SIP) ▪ Loading, latency, throughput through the solution ▪
Analytics and assurance
VOSS licensing
Licensed on a per-user-per-month basis (subscription based on usage).
Support for multiple license subscriptions per user. Automated license association
Managing Webex licenses
voss-solutions.com info@voss-solutions.com
+1 469 206 0441
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