VOSS FOR WEBEX TEAMS
Technical Details
The cluster contains multiple nodes for robustness and scalability; flexible deployment options are provided. The nodes can be installed on premise, into private geo-redundant data centers, or onto a cloud service (such as Microsoft Azure, Amazon AWS, or Google Cloud services). Access to intuitive web portal, bulk load, or REST API. Overbuild to integrate and synchronize with existing Webex tenants. VOSS drivers are included and activated during the workflow process. Access to Webex is primarily through AXL API scripting. Scripts are short to avoid issues with timeouts imposed due to business security policies. Drivers available for Cisco AXL, Microsoft (PowerShell), Avaya Aura, and generic sub-components (REST).
Architecture
Drivers
RBAC, AD authentication, single sign-on.
Multi-tenant with hierarchy - a tree representing customers/companies, departments, and sites - administrators configured at a hierarchy node to secure data visibility (they have no access outside of their node). Audit and transaction log - all actions taken by an administrator or user (via self- service) are logged for audit purposes into the transaction log. The log also serves as the point to roll back commands should they fail and offers the ability to ‘edit and replay’ under these conditions. Privacy and security notices - configuration of warnings, notices and links to cookie and privacy policies for best practice and compliance with regulatory requirements such as GDPR.
Security and segmentation
Adaptation template framework for rapid development of new features, optimization of workflows and alignment with business processes.
Extensibility
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