What does the digital workplace include?
The digital workplace comprises the digital tools, platforms, and services employees use to do their jobs. It includes a full suite of UC and collaboration capabilities - calling, messaging, meetings, presence, conferencing, collaboration spaces (such as Teams Rooms), collaboration devices, unified messaging, and other real-time and asynchronous communication services - alongside productivity tools like shared file collaboration and digital whiteboards. Today, the digital workplace also spans identity, access, policy, analytics, and automation to ensure secure and consistent operations across a hybrid workforce.
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